How can I reopen requests to individual providers?

There are two ways to reopen a request to individual providers when the request's deadline has passed and is in the Evaluating Proposals status:

1. Manage Firm within the Firms tab of the request;
2. The Negotiate feature, allowing you to ask a provider to revise their proposal.

Reopening Requests through the Manage Firm button:

In the Firms tab within the request, find the provider you'd like to reopen the request for and click Manage Firm.

When the Manage Firm pop-up expands, click Reopen Request for Proposal Revision and then confirm your decision in the next screen. 

You'll know that the provider's proposal has been successfully reopened when you see the gray status bar saying "Request reopened for this firm".

Note: There are no limits to how many times a provider's proposal can be reopened.

Closing the Request

The Request can be closed the same way that it was opened, through the Manage Firm button.

Click on Manage Firm within the Firms tab of the request.

When the Manage Proposal pop-up expands, click Close Request for This Firm . Then confirm your decision in the next screen to finalize the process.

You'll know that the request has been successfully closed to the provider when you no longer see the gray status bar in the provider's card.

See this article to learn how to add firms to your request after a deadline has passed. This is an effective way of improving competitive sourcing.