The exchange rate is as of the proposal due date. In the instance the proposal due date is in the future, we use today's exchange rate and will update daily.
The currency of a request is set during request creation and is set at the local currency for the request’s matter. Using the local currency and the selected proposal due date, PERSUIT then determines the currency conversion between the local currency and the customer’s preferred currency in their Group Profile within Settings.
We use present-day exchange rates to determine the currency conversion until the proposal due date is reached. If the proposal due date is updated to a future date, then the exchange rate will be continuously updated to the present-day rate until the date of the new proposal due date. Once the proposal due date has passed, proposals cannot be flipped into a different currency.
The currency conversion impacts the Insights reporting feature. You can view this article for more information on Insights.
If you have any questions, please reach out to your designated Customer Success Manager.
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