How do I negotiate and redline proposed rates in Rate Review Pro?

Use PERSUIT's Negotiation feature to redline suggested changes to your firms' proposed rate cards.

The Negotiation feature is a completely private and confidential process between you and the negotiating firm. There is no limit to the amount of negotiation rounds.

• Using the Negotiation feature and where to find it
• Negotiating and Redlining Proposals
• What happens after I send my request for proposal revision?

Using the Negotiation feature and where to find it

There are different places to find the Negotiate button to begin rate negotiations. 

1) Finding "Negotiate" via View Details pop-up:

In the Rates tab, find the specific firm's row in the Compare Proposed Rates table. Click on View Details.

The detailed rate card pop-up will show all the existing rate cards the firm has submitted in their proposal. Click the Negotiate button at the bottom right of the pop-up, click Negotiate again to confirm the action and be taken to the negotiation screen.

2) Finding "Negotiate" via the Proposals tab:

In the Proposals tab, the Negotiate button lives under each specific firm's column.

3) Finding "Negotiate" via the Specific Firm's Proposal:

In the specific proposal, you'll find the Negotiate button at the top of the navigation bar.

Negotiating and Redlining Proposals:

After you press one of the Negotiate buttons, you will be directed to the Negotiate drafting screen.

There are two ways you can negotiate: 

1. Using only the Revision Comments text box at the top of the page to make a written request without redlining specific aspects of the proposal.

2. By making changes/redlines to specific rates in the Your Suggested Rate column within the specific rate card. 

When you’re finished with redlining the rates, the changes will automatically be communicated at the top of the page as an easily digestible list for the firm. You can then write a summary of the suggested changes and/or include any other revisions that aren’t item specific within the text box provided.

Click Send to move on to the confirmation screen to finalize the Counter Proposal.

You will know that your counter proposal has successfully been sent by seeing two gray boxes at the top of the firm's proposal saying "Request has been reopened for this firm" and that it is "Awaiting Revision". 

You will also be able to find the changes you've made as part of the Revision History notes, at the top of the firm's proposal, and within the relating rate cards those changes were made in.

What happens after I send my request for proposal revision?

Firms will receive a notification email that a revision to their proposal is required based on your suggested changes.

Upon logging in, firms will see that their "Sent" proposal is now "Awaiting Revision".

Firms can expand the Revision History notes to see a summary of changes requested and then click Revise Proposal to edit their proposal. Firms are not obligated to accept your changes in full, and therefore should revise each line item of their proposal. Because of this, please note there is not an "accept all" function.

After revising the proposal, the firms can use the summary box to provide context to their changes. They can also continue to use the Messages function to ask clients clarification questions as needed. 

What happens after firms submit changes?

You will see the new submitted proposal and can track the revision commentary between both parties under the Revision History section at the top of the firm's proposal.

Completing the Negotiation

Once you have completed the negotiation (there are no limits to how many rounds of negotiation you can have), you can close the request for the firm through the Manage Proposal button found in their proposal page. 

Click Manage Proposal. 

Click Close Request for this Firm within the Manage Proposal pop-up. Review your decision, then click Confirm to finalize the process.